SmartHub is Coming Soon
Great News! A better online payment system is on the horizon. We are pleased to announce that we will soon be offering SmartHub, a convenient account access and two-way communication app which will be available to members online, as well as through mobile devices, including iPhone, iPad and Android smart phones and tablets. SmartHub will replace our current E-Bill program and provide a more intuitive and easy-to-navigate way to manage your Northfork Electric account online, with the option to also access your account via these mobile devices.
SmartHub will allow members to:
– Manage account information directly from mobile devices or the web
– Make secure payments
– Notify customer service of account and service issues
– View bills, see payment history, and make payments on one or more accounts
– Set up recurring payments
– Report outages
– Check monthly, daily and hourly electric usage
With SmartHub, the power of data is in your hands through convenient account management and detailed usage information. You will be able to do all of these things and more at the touch of a button from your mobile device or on your PC.
The two-way communication available with SmartHub will also allow the cooperative to notify you about special offers, programs, events and more. We will unveil this new service, free of charge, October 9, 2017.