NFEC issues Scam Warning: Scammers threaten to turn off your electricity

The scam is always the same story.  The member receives a phone call from someone who said their payment had been denied, or never received, and demands immediate payment or their power would be shut off. 

Because NFEC does sometimes contact members by phone, it can be difficult to tell a scammer from a member representative.  If you feel pressured for immediate payment or personal information, hang up the phone and call us directly at 580-928-3366.  This will ensure you are speaking to a real representative.

“We want our members to know about possible scams,” said Member Services Representative Kody Harrold.  “Play it safe and always contact us directly if you are unsure.  Never give anyone who contacts you your credit card or bank account information.”

If you receive a suspicious call, capture as much of the information about the caller as possible.  After calling NFEC directly to confirm we did not contact you, notify your local authorities.